Success is not the key to happiness. Happiness is the key to success.
Information technology is suddenly making a difference. The collection, dissemination, and analysis of customer information has become an essential prerequisite of modern retailing operation. Technology is no longer just an aid to retail strategy — it's at the heart of the strategy.
Jerre Stead
Former Head of AT&T Global Solutions
If you want to compete and win on Internet time, you need smart tactics and a grasp of the more traditional principles of the pre-Internet world: vision, leadership, innovation, quality, barriers to entry.
When you need a friend, it's too late to make one.
Destruction takes place so order might exist.
Managing e-businesses well appears to depend a great deal on how far and how fast companies can build partnerships within their industries — and outside them.
Geoffrey Wheelwright
Financial
Times
The most important thing to understand about e-business is that it is first and foremost about business, not technology. Technology, while important, is not the hard part. The hard part is managing the changes in institutional processes that must take place for the enterprise to take advantage of e-business, or to avoid losing out to others who do.
Trevor R. Stewart
Deloitte
Touche Tohmatsu
