We are what we repeatedly do. Excellence, then, is not an act, but a habit.

Aristotle

Use every project opportunity that you can get your hands on to create surprising new ways of looking at old problems.

Tom Peters

There are only three ways of managing surprise: preparing against it, preparing for it and preparing it.

Loan Tenner

E-marketplaces will likely alter the whole process by which raw materials are converted into products and delivered to customers. Think of today's typical supply chain as a narrow, meandering trail at night, from which you dare not stray for fear of stumbling into a ditch. But once day breaks, you can see the whole landscape — so you cut across a field, avoid potholes and dead ends, give a helping shout to friends, maybe even meet new people. As the era of e-marketplaces dawns, the supply chain is morphing into a supply web, spurring faster time to market, access to new suppliers and customers, and quicker entry into new markets.

Robert D. Hof
BusinessWeek