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Articles and Presentations
INSIGHT: B2B MARKETPLACES
The Network of Networks and the Business of Business
By Anthony
Schneider
THE
BASICS
Internet
technologies and standardized technology platforms allow
businesses
to interact more efficiently. At
the core of this interaction is the business-to-business
marketplace or exchange. B2B marketplaces create efficiencies and value
at every point
in the trading process, enabling both buyers and sellers to focus on their
core competencies so they can become more effective businesses.
They
also go further than that, building communities, allowing for marketplaces
to be globally dispersed and enabling knowledge transfer at the same time
that products or services are bought and sold.
So,
a good B2B marketplace goes much further than simply saving time and money.
They create global relationships, build lasting efficiencies and make
for smarter businesses.
It's
no wonder that B2B exchanges have been popping up in just about every
industry and corner of the globe. The Gartner Group predicts that there
will be 25,000 B2B exchanges by the end of 2001. While the upcoming year
promises to be bumpy for the Internet and technology sectors, successful
B2B marketplaces will develop, evolve and flourish.
The
benefits of B2B exchanges are numerous and far-reaching:
- Saves time in buyer/seller interaction and sales process
- Saves costs associated with offline sales and online sales channels
- Increases convenience and streamlines the procurement process for
customers
- Allows consolidation of "one-off" orders, providing added order processing
efficiencies
PROOF AND PREDICTION
Forecasters
and strategists alike are bullish about the future of the B2B
marketplace, and 2001 will be an important year that sees new marketplaces
develop and both new and established
marketplaces become entrenched
within the business sectors they serve. By
the end of the year, it will be difficult to imagine how many industries
functioned prior to the advent of the B2B exchange.
Forrester
Research found that in 1998, the number of companies trading in business-to-business
goods and services via the Internet increased ten-fold. The Forrester
survey found that companies are increasingly realizing that the cost and
time savings generated from transactions via the Internet are significant,
amounting to easily two-thirds less expensive than traditional purchase
cycle.
Forrester predicts that, on average, B2B sites will save participants
anywhere from 18% to 45% through quicker ordering of supplies, speedier
delivery of goods, fewer errors, better information and more opportunities
to find the lowest-priced products and services.
BusinessWire
reports that fully one-third of companies expect e-business channels to
account for 20% or more of their revenues this year.
Goldman
Sachs Investment Research estimates the value of transactions conducted
on-line between companies will reach $1.5 trillion by 2004. Transactions
on B2B exchanges n the US alone could exceed $600 billion in annual value
and generate annual revenue for the exchanges in excess of $3 billion
by 2004.
SOLUTIONS
While 2000 may have been the year of the consumer online model, 2001 promises
to be a big year for B2B exchanges. B2B spending will outstrip B2C spending
exponentially, as more and more businesses buy and sell information, products
and services via the Internet and wireless technologies. "Direct exchange
is almost always at the center of the business models. Companies look
at the Internet as a way to increase efficiency," says Bill Burnham, a
former analyst with Credit Suisse First Boston who recently joined Softbank.
There
are three kinds of B2B online marketplaces:
- Third-party exchanges: between numerous third parties in one or more
industries
- Consortia exchanges: between partners typically in one industry
- Private exchanges: between two or more companies that already buy
and sell from each other
Expect each type of the online business exchange to develop during 2001,
especially exchanges that are focused on a single industry or bring together
players with common needs in related industries.
The
most evolved form of B2B marketplace is known as a "fully automated exchange,"
which offers a centralized platform for competitive bidding between multiple
buyers and sellers, with automatic matching of orders.
Industry-specific
sites jump into their target markets without expensive advertising. Put
together a few powerful partners as founders, add limited direct marketing
to a select niche and the marketplace may have critical mass. As the B2B
rule goes: The value of any network increases in proportion to the square
of the number of people using the network. A marketplace with 500 companies
is 2,500 times as useful as one with only 50.
TRAILBLAZERS
Here are a handful of new business exchanges to watch for in the coming
year.
Three
of the world's largest PC makers said they would set up a separate company
to run an online marketplace for their electronics parts and procurement
needs. Compaq (No. 1), Hewlett-Packard (3) and Gateway (5) expect the
move to save them 5 percent to 7 percent on procurement costs. IBM recently
announced plans to set up a similar B2B marketplace with partners in the
US, Korea, Japan and elsewhere.
New Health Exchange was created by five of the top U.S. health-care distributors,
who spent and estimated $100 million to create an Internet wholesale marketplace
for health-care goods. Partners include AmeriSource Health Corp., Cardinal
Health, Fisher Scientific, McKesson HBOC and Owens & Minor. The business-to-business
exchange is a marketplace for the sales of drugs, medical-surgical products,
devices and other laboratory products and services.
Hyatt
and Marriott plan to lead a B2B initiative in hotel supplies, a $50 billion
business in the U.S.
Solutions must address the needs of customers in a fast, easy-to-use,
secure environment in a common business architecture that spans both technology
and operating platforms.
HURDLES AND ROADBLOCKS
Of course there are and will continue to be hurdles on the road to increased
efficiencies and the era of B2B exchanges' hegemony.
The
most important potential problem is how fast industries adopt technology.
Without technology, Web-based exchanges cannot develop and evolve. Other
factors include how entrenched traditional business structures are and
how products are customized or oriented toward service.
At the same time, the ability to find and connect partners will be vital.
Competition promises to be fierce and potentially deadly. In many areas
ripe for B2B exchanges, only one, two or a handful of exchanges will survive,
while others will be eaten or fail.
Finally,
these marketplaces have to prove themselves and will have to withstand
criticism and fickleness from investors and the media. But many exchanges
are already profitable and some have redefined the business sectors in
which they operate.
PLAYERS
Some new and existing players and providers in the B2B marketplace arena:
- The Achilles Marketplace is a new U.K. utility company
www.achillesmarket.com
- Ariba
makes software that powers online marketplaces
www.ariba.com
- Chemdex
is a biomedical online marketplace
www.chemdex.com
- Farms.com
is an online agricultural information and product exchange
www.farms.com
- Floraplex,
is an online wholesale flower market
www.floraplex.com
- GlobalNetXchange
is a new online marketplace formed by Oracle, Sears and Carrefour that
will serve a combined $80 billion supply chain purchases from 50,000
suppliers, partners and distributors
www.globalnetxchange.com
- LookFindBuy
makes software that makes online marketplaces work via wireless devices,
namely mobile phones
www.lookfindbuy.com
- Neoforma
is a medical supplies online marketplace
www.neoforma.com
- NewHealthExchange.com
is a healthcare e-hub
www.newhealthexchange.com
- PartMiner
is an electronic parts marketplace that caters to electrical engineers
looking for computers, telecommunications equipment
www.partminer.com
- Ventro
builds and operates online business-to-business marketplaces
www.ventro.com
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